One shared inbox
Your campaign sends from several inboxes across several domains. Checking each one separately is how replies get missed. We pull every reply into one shared inbox, so nothing sits unread in a mailbox nobody opened that day.
Fast answers
Interest fades quickly. When a prospect replies, we answer quickly, in your voice, while they're still thinking about it. We answer the questions that don't need you, like what's included or how the first call works. Questions that do need you, such as a specific quote, get passed to you with the thread attached.
The booking link goes in the reply
We don't ask "when works for you?" and wait. The booking link goes right in the reply, so an interested prospect can pick a time in the same minute they decide to talk. Fewer back and forth emails means fewer people who drift off halfway through scheduling.
Staying in touch with "not yet"
Plenty of replies are some version of "not right now". Those aren't losses. We note when and why, and we follow up at the time they gave us. Someone who was busy in tax season may be glad to hear from you in May.
Booked and attended, counted separately
A meeting on the calendar isn't a meeting until someone shows up. We track booked calls and attended calls as two separate numbers, and we report both. If people book and don't show, we want to know that early and fix it, whether that means a reminder email or a change to who we're emailing.